Frequently Asked Questions

Skytronic Labs is an online technology education platform offering comprehensive courses in web development, cybersecurity, AI/ML, cloud computing, and more. Founded in 2020 by industry practitioners, we've helped thousands of learners build job‑ready skills with hands‑on mentorship.

Our mission is to bridge the gap between traditional education and workplace needs by providing practical training that leads to real outcomes. We focus on transparent metrics, portfolio projects, and support throughout the job search.

Several key factors set us apart:

• Expert Instructors: Courses taught by senior industry practitioners
• Project‑Based Learning: Real applications for your portfolio
• 1‑on‑1 Mentorship: Personalized support at every step
• Career Services: Job‑readiness coaching: resume, portfolio, interview prep
• Live Curriculum: Regular content updates for current technologies
• Community: Active student and alumni community

We follow recognized standards for learning quality and data protection. We collaborate with employers and professional communities to keep programs current and support hiring.

• Outcomes‑oriented approach with verifiable learning results
• Support for preparation toward industry exams and recognized standards
• Data protection practices and internal security reviews

We collaborate with educational organizations and certification centers. Credit eligibility and recognition depend on each institution’s policies and program rules. Contact our academic team — we’ll help with documentation and mapping of learning outcomes.

We offer 6 comprehensive technology courses:

Each course follows a proven learning methodology:

• Weekly Modules: Each week covers specific topics with clear learning objectives
• Video Lessons: High-quality recorded lessons with downloadable resources
• Hands-On Labs: Interactive coding exercises and real-world scenarios
• Projects: Build 4-6 portfolio projects throughout the course
• Live Sessions: Weekly instructor-led sessions for Q&A and code reviews
• Peer Collaboration: Group projects and code review sessions
• Assessments: Regular quizzes and practical evaluations
• Capstone Project: Final project demonstrating mastery of all concepts

The technologies you'll learn depend on your chosen course:

It depends on the course you choose:

We provide preparatory materials and pre-course modules to help you get up to speed regardless of your starting point.

We recommend the following time commitments for optimal learning:

Our current pricing (with limited-time 40% discount):

All courses include: Complete curriculum, hands-on projects, 1-on-1 mentorship, career services, lifetime access, industry certifications, and alumni network access.

Yes! We offer flexible payment options to make our courses accessible:

• Full Payment: Pay in full and save 5% additional discount
• 3-Month Plan: Split payment into 3 equal installments (no interest)
• 6-Month Plan: Split payment into 6 equal installments (small processing fee)
• Income Share Agreement (ISA): Pay nothing upfront, pay percentage of salary after getting a job
• Employer Sponsorship: Have your company pay for your training

Payment plans are available for all courses with no credit check required.

Yes! We believe in making quality education accessible to everyone. Available financial assistance includes:

Apply for scholarships during the enrollment process or contact our financial aid team.

We offer a comprehensive 30-day money-back guarantee:

• Full Refund: 100% refund if you're not satisfied within 30 days
• No Questions Asked: Simple refund process with no complex requirements
• Keep Materials: You can keep any downloaded resources
• Quick Processing: Refunds processed within 5-7 business days
• Pro-Rated Refunds: After 30 days, pro-rated refunds available in exceptional circumstances

We're confident in our courses, but if they're not right for you, we'll make it right.

We accept all major payment methods for your convenience:

Enrollment is simple and can be completed in under 10 minutes:

We offer flexible start dates to accommodate your schedule:

• Self-Paced Courses: Start immediately upon enrollment
• Cohort-Based Courses: New cohorts start every 2 weeks
• Live Sessions: Join weekly live sessions regardless of when you start
• Catch-Up Support: Dedicated support to help you catch up if you join mid-cohort

Upcoming cohort start dates are displayed on each course page during enrollment.

Our application process varies by course complexity:

Yes! We offer flexible course switching options:

• Within 14 Days: Free course switch with full credit transfer
• Price Difference: Pay only the difference if switching to a higher-priced course
• Refund Option: Receive credit for price difference if switching to lower-priced course
• Progress Transfer: Completed modules may transfer to similar courses
• Advisor Consultation: Free consultation to help choose the right course

Contact our student success team to discuss course switching options.

Minimum system requirements for optimal learning experience:

Note: Chromebooks and tablets are not recommended for programming courses.

Absolutely! Our courses are designed to work on all major operating systems:

• macOS: Excellent for web development and most programming tasks
• Linux: Perfect for system administration, DevOps, and cybersecurity
• Windows: Great all-around choice with strong development tool support
• Virtual Machines: We provide VMs for specific exercises when needed

Course materials include setup instructions for all supported operating systems.

Yes! All necessary software and cloud access is included in your course fee:

We provide comprehensive technical support throughout your learning journey:

• 24/7 Help Desk: Technical support available around the clock
• Live Chat: Instant help during business hours
• Video Troubleshooting: Screen sharing sessions for complex issues
• Setup Assistance: One-on-one help setting up your development environment
• Community Support: Peer help in our Discord community
• Instructor Office Hours: Direct access to technical instructors

Average response time for technical issues is under 2 hours.

Our comprehensive career services include:

Our career outcomes speak for themselves:

Salary ranges by course:

• Web Development: $70K - $120K
• Cybersecurity: $85K - $140K
• AI/ML: $100K - $180K
• Cloud/DevOps: $90K - $160K
• JavaScript: $75K - $130K
• PHP/MySQL: $65K - $110K

Career support is a lifetime benefit of your Skytronic Labs education:

• Active Support: Unlimited access for 12 months after graduation
• Alumni Network: Lifetime access to our professional network
• Continued Coaching: Quarterly check-ins and career advancement advice
• Job Change Support: Help with future career moves and promotions
• Skill Updates: Recommendations for staying current with industry trends
• Referral Network: Access to alumni working at top companies

Many of our graduates return years later for advice on senior roles and career pivots.

Our graduates work at companies of all sizes, from startups to Fortune 500:

We have active hiring partnerships with 500+ companies across all industries.